Integrations
Slack, Jira, Linear, ServiceNow, signed webhooks
SICenter pushes findings into the tools your team already uses. Jira, Linear, Slack, and ServiceNow integrations ship out of the box. A signed webhook endpoint lets you connect any internal system. Ticket status syncs back to SICenter so the finding lifecycle stays in one place.
Key capabilities
- Jira, Linear, and ServiceNow integrations create and update tickets automatically when findings open or remediation status changes
- Slack notifications route to the channel of your choice with configurable severity thresholds
- Signed webhooks use HMAC-SHA256 so your receiver can verify authenticity without a shared secret in plaintext
- Bidirectional sync: closing a ticket in Jira marks the finding as remediated in SICenter
- Field mapping is configurable — map SICenter severity to your Jira priority scheme without writing code
- Integration health visible on the dashboard; failed deliveries are retried with exponential back-off
How it works
Each integration is configured with OAuth or API-key credentials that are stored in encrypted columns. When a finding event fires, SICenter evaluates your notification rules — a set of filter expressions over finding severity, asset criticality, and status — and dispatches the event to every matching integration.
For ticket-based integrations (Jira, Linear, ServiceNow), the dispatcher creates a ticket on first detection and stores the external ticket ID on the finding record. Subsequent status changes update the existing ticket rather than creating duplicates. The update payload includes the new status, the composite score, and a changelog excerpt.
Webhook payloads are JSON objects signed with HMAC-SHA256. The signature is carried in an `X-SICenter-Signature` header as `sha256=<hex>`. Your receiver hashes the raw request body with the signing secret and compares. Replays are prevented by a timestamp field in the payload that receivers should validate within a five-minute window.
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